FAQ
Processing Time
Please read my Shipping Policies to have a better idea of processing and shipping time.
Art prints are printed on demand and can take 7-9 days to be printed and shipped. You will receive an email with a tracking number once your order has been shipped. Originals are shipped as detailed in their product page.
Shipping Time
Please read my Shipping Policies to have a better idea of processing and shipping time.
After processing, orders are shipped via USPS. Please allow 4-5 business days for domestic orders and up to 21 days for international orders. You will be emailed tracking information after shipment.
Damaged Orders
Should your order arrive damaged or incorrect, please email me at sixfortenart@gmail.com with your name, order number, and photos of the damaged or incorrect item and I will be happy to help.
Shipped Package Does Not Arrive
If your tracking information is displaying ‘delivered’ but your shipment has not arrived, please contact your local post office with the tracking number (located in your shipping notification email). Packages are often waiting for pickup at your nearest post office.
Print Sizes
All original paintings and print sizes are in described in inches.
Secure Payments
All payments are processed through software that complies with the PCI standards, uses HTTPS, and other security best practices.
Return Policy
All sales are final. Prints are made to order and we are unable to accept returns, exchanges, or cancellations.
Privacy Policy
Your data is only used for internal marketing purposes and will never be sold to outside sources.
Commissions
About Commissions
*Commissions begin at $450 and scale based on size, complexity, materials, and timeline.*
Please read my Art Commissions Contract below before reaching out for any commission inquiries.
If you are still interested in a commission after reading, please email me at sixfortenart@gmail.com with the subject line ‘Quote for Commission’, and in the body a detailed description of what it is you would like to have created (size, subject matter, any reference images, etc.).
A custom quote will be provided prior to commission execution.
Unsigned contracts expire 60 days after sent and will nullify any standing quote for said commission.
Work does not begin on a commission until contract is signed by both parties and deposit is confirmed.
Commissions are created within my established style and intuitive process. While client input is considered, final composition and symbolic interpretation remain at the artist’s discretion.
**A commission inquiry does not guarantee a commission**
Commissions Contract
This Agreement is entered into between:
Artist: VI/X
Client: _______________________
Effective Date: ________________
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Scope of Work
The Artist agrees to create an original, one-of-a-kind artwork with the following specifications:
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Subject/Concept: ______________________________________________________________
_____________________________________________________________________________
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Medium: ____________________________
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Approximate Dimensions: _____________
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Color Pallet or Key Elements (if applicable): _______________________________________
_____________________________________________________________________________
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Reference materials provided by Client (if applicable): ______________________________
_____________________________________________________________________________
The final piece will be created in the Artist’s style and artistic discretion. The Client acknowledges that slight variations from reference images or initial discussions are inherent to original artwork.
2. Deposit & Payment Terms
Total Commission Price (lesser shipping): $_________
Estimated Shipping Costs: $_________
A non-refundable [20-50%] _____% deposit ($________) is required to secure the commission and reserve space in the Artist’s schedule.
The remaining [50-80%] _____% balance ($________) is due upon completion and prior to shipment or delivery.
Work will not begin until the deposit has cleared.
The deposit compensates the artist for time, materials, and reservation of creative capacity and is therefore non-refundable.
3. Timeline
Estimated Start Date: ________________ Estimated Completion Date: _________________
Timelines may shift due to material availability, drying times, complexity or unforeseen circumstances. The Artist will communicate any significant delays.
4. Revisions
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One minor revision may be requested during the early sketch/planning phase.
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Major changes after painting has begun are not permitted.
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Additional changes may incur additional fees at the Artist’s discretion.
5. Cancellation Policy
If the Client cancels:
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The 20-50% deposit is retained.
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If cancellation occurs after significant progress, the Artist reserves the right to invoice for work completed beyond the deposit amount.
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If the Artist must cancel:
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The deposit will be refunded in full.
6. Shipping & Risk Transfer
Shipping costs are the responsibility of the Client unless otherwise agreed.
Estimated shipping costs for this commission: $_________.
The Artist is not responsible for delays or damage once the artwork has been transferred to the shipping carrier. Insurance can be added upon request at the Client’s expense.
For International Orders: Client is responsible for any additional taxes, tariffs, and customs fees upon import.
7. Ownership & Copyright
The Artist retains full copyright and reproduction rights to the artwork.
The Client receives ownership of the physical piece only.
The Artist retains the right to:
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Photograph and document the artwork
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Share the work on website, portfolio, and social media
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Only with explicit permission from the Client, produce prints or reproductions (Will only consider print/reproductions of your commissioned piece if you, The Client, explicitly request they be made available for the wider public.)
Commercial usage rights must be agreed upon in writing and may incur additional fees.
8. Care Instructions
The Client agrees to follow provided care instructions for preservation of the artwork. The Artist is not responsible for damage caused by improper handling, storage, or display conditions.
9. Limitation of Liability
The Artist is not liable for indirect, incidental, or consequential damages arising from use of the artwork.
Artistic Interpretation Clause
The Client acknowledges that the Artist’s work is interpretive and conceptual in nature. Symbolism and visual elements are created within the Artis’s stylistic framework and may not represent literal interpretations of reference material.
Symbolic or intuitive components of the artwork are interpretive in nature and not guaranteed to convey specific outcomes or meanings.
Reference Image Clause
Client confirms they have permission to use any reference images provided.
10. Agreement
By signing below, both parties acknowledge and agree to the rems outlined above.
Artist Signature:___________________________ Date:______________
Client Signature:___________________________ Date:______________
Other Questions
If you have other questions not already answered here, please email me at sixfortenart@gmail.com and I will do everything in my power to get back to you within 7 days.